Succession and Workforce Planning in Small to Mid-Size Academic Libraries in the United States
Date of Award
Doctor of Public Administration (DPA)
Public Policy and Administration
Angela Kline, Ph.D.
Kristen B. Crossney, Ph.D.
Jennifer-Mart Rice, J.D.
This study sought to explore the use of succession and workforce planning in small to mid-size academic libraries in the United States. Utilizing Paula Singer’s 2010 definition of succession planning, sixty-three library leaders from across the United States shared their knowledge and expertise in one-tone interviews on the library’s efforts to create “continuity in key positions, develop intellectual and knowledge capital for the future, and encourage individual advancement.” The study uses the traditional model of public administration, new public management, and new public service to explain the findings. The participants’ perception of succession planning was positive. Though not all participants were seeking to make changes or participate in this type of planning, they acknowledged its usefulness. The findings of this study aim to assist small to medium size libraries with shaping internal policy and processes that outline a consistent transfer of knowledge, clarify job duties, create mentorship opportunities, provide internal promotion opportunities, and decrease the amount of time spent in crisis mode following abrupt organizational transitions.
Resau, Kaci, "Succession and Workforce Planning in Small to Mid-Size Academic Libraries in the United States" (2023). West Chester University Doctoral Projects. 195.