Date of Award

Spring 2022

Document Type


Degree Name

Doctor of Public Administration (DPA)


Public Policy and Administration

Committee Chairperson

Kristen B. Crossney, Ph.D.

Committee Member

Allison H. Turner, Ph.D.

Committee Member

Jeremy Raff, DPA


Utilizing a mixed methods approach, this case study explores the level of resiliency demonstrated by Georgia Pre-kindergarten providers while navigating the COVID-19 pandemic based on surveys, interviews, and a review of publicly available information. Quantitative methods were used to identify the cases and to further assess organizational resiliency based on fiscal and enrollment indicators. Case study methodology was utilized to compare two Georgia Pre-kindergarten providers with different business types within two counties with vastly different socioeconomic poverty. Although the programs have access to similar resources, the non-profit entity was better prepared to continue serving students than the for-profit entity. The variables that significantly impacted both programs were leadership fatigue, technology, staffing, and socioeconomic status. Other contributing variables that impacted resiliency include staff feeling toward heath and safety, and teacher’s ability to meet teaching goals based how COVID-19 impacted students’ attendance and classroom participation.