Date of Award

Spring 2020

Document Type


Degree Name

Master of Science (MS)


Higher Education Policy and Student Affairs

Committee Chairperson

Orkideh Mohajeri, Ph.D.

Committee Member

Joseph J. Cicala, Ph.D.

Committee Member

Jacqueline S. Hodes, Ed.D.


Transfer students often face challenges when transitioning into a new institution. Transfer student orientation and onboarding usually consists of a broad overview that does not speak directly to individual circumstances and concerns. In this thesis, I will propose an alternative to traditional orientation programming that supports the transfer student transition through online modules that are focused on the student’s individual needs. I use Critical Action Research as my framework to address these concerns. My proposed intervention, a Transfer Student Onboarding Experience, is described and includes an examination of funding and implementation challenges. This topic is important for Student Affairs practitioners because helping students succeed to graduation is a high priority and this helps increase the institution’s retention rate.